> For the complete documentation index, see [llms.txt](https://messagebird.gitbook.io/applications/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://messagebird.gitbook.io/applications/ai-features/ai/concepts/ai-assistants/faq-assistant.md).

# FAQ Assistant

The FAQ (frequently asked questions) Assistant uses AI to automate the creation of FAQ model by extracting information directly from your website or help center.

All you need to do is provide a URL to a website or help center that you want to create, and the FAQ Assistant will generate an FAQ model for you.

From here, you can review the model and edit it as required, before using it to set up an FAQ bot, or as a reference for the FAQ Answers feature in the Agent Assistant.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://messagebird.gitbook.io/applications/ai-features/ai/concepts/ai-assistants/faq-assistant.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.